Condo Consultants - Accredited Condominium Management

Sean Deley ARM®

Team Leader

Sean has over 18 years of management experience having owned one company and managed two others including providing service to condominium management companies.

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Properties Managed

Sean Deley

Sean joined ACMS in 2013 and has over 18 years of management experience having owned one company and managed two others, most recently a property maintenance company. He was involved in the service industry including being a service provider to condominium management companies.

Prior to becoming a condominium consultant, Sean had a solid understanding of condominium management through osmosis and proximity to Crystal. He is committed to customer service excellence and meeting the needs of his clients.

Sean has recently earned his ARM® designation, has completed the Canadian Condominium Institute’s 100 course, and is now completing his CPM designation. He serves on the board of the Real Estate Institute of Canada and is a member of the ACR Committee.

Sean is always interested in learning new things and expanding his knowledge. He also likes spending time with his little boy – the apple of his eye.

Properties Managed

Copperfield Park II, Forest Grove, Fountain Court, Franklin Business Park, Pepper Ridge, Ranchlands Court, and Village Green.

Tim Allan ARM®

tim@acms.ca

403.253.7525 ext. 4211

Tim joined ACMS in 2011 and has more than 30 years of business management experience including a property maintenance company.

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Properties Managed

Tim Allan

Tim joined ACMS in 2011 and has more than 30 years of business management experience. As a businessman, he’s owned and managed three companies, most recently a Calgary-based property maintenance company. He’s also been a realtor with the Calgary Real Estate Board and before that a licensed journeyman with several trade certifications including his Red Seal designation in Plumbing and Gas.

Tim’s diverse and hands-on experience including owning and renting condominiums is ideally suited to the challenges of condominium management. A professional, he is committed to doing what it takes to meet his clients’ needs.

Tim enjoys being physically active and for many years has been involved in both martial arts and ballroom dancing. According to Tim, the important thing to remember is you can waltz your way through many situations but not when it comes to self-defence.

Properties Managed

Eastlake Commercial, Highland Estates, The Palisades, Pineridge Square, Prominence Hills, Southwood Village, Sunflower Gardens, Templemont, Tuscany Park and Windfields Condominium.

Ed Barclay

ed@acms.ca

403.253.7525 ext. 4206

Ed joined ACMS in 2018 and has over 30 years of property management experience managing a variety of property portfolios both as a Manager and Consultant.

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Properties Managed

Ed Barclay

Ed Barclay joined ACMS in 2018 and has over 30 years of property management experience managing a variety of property portfolios both as a Manager and Consultant. Ed has seen property management from multiple perspectives such as a past Owner, Board Member, Lessor, Leasee and as Property Manager. This broad-based experience allows him to understand the needs of the different groups.

Ed delivered exceptional results to his clients as a Property Manager, Land and Business Development Advisor and a Land Lead and Regional Land Advisor. Ed excels at relationship building, project management, and delivering strategic solutions for his clients. These well-developed skills have enabled Ed to consistently provide exceptional customer service in a timely manner.

Ed attended Mount Royal College completing the Petroleum Land Management Program. In his spare time, he continues to be actively engaged with the Redwood and Bragg Creek Community Associations, the Calgary Thunderbird Club, the Banded Peak Challenge. Ed is a fisherman, mountain biker and has been an avid skier his whole life, he continues to enjoy the local mountains as much as possible. As well, Ed and his family are seasoned world travellers with past destinations including Japan, Europe, South and Central America, the Caribbean and parts of the Middle East.

Properties Managed

Bankview Terrace, Discovery Hill, Forest Glen Gardens, Hilltop House, Livingstone House, Marlborough Gardens, Southglen Apartments, Sunalta 1719.

Martin Gates

martin@acms.ca

403.253.7525 ext. 4216

Martin Gates has over 28 years of experience in property management, sales and administration. For the last 20 years Martin’s focus has been exclusively on condominium management both as a Consultant and an active board member where he resides.

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Properties Managed

Martin Gates

Martin Gates joined ACMS in 2017 and has over 28 years of experience in property management, sales and administration. For the last 20 years Martin’s focus has been exclusively on condominium management both as a Consultant and an active board member where he resides. Martin appreciates seeing property management from multiple perspectives such as Owner, Board Member and Condominium Consultant. This broad-based experience allows him to understand the needs of the different groups.

Prior to this period, Martin delivered exceptional results to his clients as a medical software associate. Martin excels at relationship building, project management, and delivering strategic solutions for his clients. These well developed skills have enabled Martin to consistently provide exceptional customer service in a timely manner.

Martin attended University of Calgary for three years in the Bachelor of Music program and in his spare time he continues to be actively engaged with Calgary’s music community. Having played flute with the Foothills Concert Band, conducting church choirs, and singing with the Calgary Philharmonic Orchestra Chorus, Martin continues to seek new opportunities in musical expression. As well, Martin is a seasoned world traveller with past destinations including Japan, England, Germany, Belgium, France and Holland.

Properties Managed

Clarion House, Euro, Holly Park, Kelvin Grove, Latitude Royal Oak, Regal Ridge, Rocky Ridge Villas, Rundle Villas, The Link at Evanston, Tuscany Pointe Villas.

Cindy Hauser

cindy.h@acms.ca

403.253.7525 ext. 4207

Cindy brings over 30 years of exceptional experience in condominium property management plus an additional 8 years experience in rental property administration.

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Properties Managed

Cindy Hauser

Cindy Hauser is an accomplished and energetic Manager/Leader with a solid history of achievement in Condominium Management. Cindy brings over 30 years of exceptional experience in condominium property management plus an additional 8 years experience in rental property administration. Throughout this time Cindy has accumulated a vast knowledge in the construction industry.

She obtained the designation of Accredited Condominium Manager (ACM) in 1995. Cindy’s career path is one of consistent success over time with increasingly more complex responsibility in condominium management industry. In addition, she has also served at the executive level as VP Operations of a large Calgary condominium property management firm.

Cindy routinely addresses her client’s needs with a ‘Big Picture’ approach to problem solving and an exceptional sense of urgency. Her clients appreciate her 100% commitment to customer service and find her empathetic skills consistently displayed resulting in a high level of satisfaction as issues are efficiently resolved in a timely manner.

In her free time Cindy loves to spend time with her grandchildren and she enjoys the outdoors – especially camping and gardening.

Properties Managed

Beaver Dam, Century Manor, Dana Village, Fresco Gardens, Lowery Gardens, Memorial Drive, Prairie Meadows, Riverbend Terrace A, Tiffany Gardens and Westport.

Heather Haydu

heather@acms.ca

403.253.7525 ext. 4205

Heather brings over 19 years experience in management, administration and personnel support in both condominium property management and internationally recognized symphony orchestras.

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Properties Managed

Heather Haydu

Heather Haydu brings over 19 years experience in management, administration and personnel support in both condominium property management and internationally recognized symphony orchestras. This exceptional professional obtained her Masters of Music from Northwestern University in 1989 and has completed a number of condominium industry related courses through CREB and IREM in 2016 and 2017.

A highly accomplish Oboist, Heather performed with the Calgary Philharmonic Orchestra for over 16 years. Throughout this period of time Heather also had various opportunities to provide administration and personnel support to many musical groups throughout Alberta.

In 2015 Heather began a new phase in her career by entering Condominium Property Management and she has never looked back. Her clients love her engaging personality, outstanding commitment to customer service, unwavering professionalism, and her unique proactive problem-solving skills.

During her free time Heather loves to spend time with her family and she enjoys gardening, running and cooking. She looks forward to international travel, with Hawaii and England being at the top of her bucket list of dream destinations.

Properties Managed

Cactus Ridge Phase II, Enclave at Castle Keep, Gladstone Park, Harvest Hills Estates, Indian Bluffs, Inglewood Place, and Red Willow.

Tomoko Sato

tomoko@acms.ca

403.253.7525 ext. 4201

Tomoko Sato has over 15 years progressive managerial experience in Real Estate, Hospitality, Hotels, Non-Profit and Financial Sectors.

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Properties Managed

Tomoko Sato

Tomoko Sato joined ACMS in 2017 and has over 15 years’ progressive managerial experience in Real Estate, Hospitality, Hotels, Non-Profit and Financial Sectors. She is this consummate relationship builder who consistently exceeds client expectations by ensuring their needs are met with proactive follow-up to assess outcomes. Tomoko brings to ACMS demonstrated success in negotiations, project management and continuous improvement initiatives. She has successfully completed all the courses for the ARM designation.

Tomoko began her career in real estate working for the second largest Real Estate Board in Canada whose focus on service quality resulted in the Board being granted the Canada Award of Excellence many times over. Her deep commitment to customer service is something she maintained when she accepted the position of Team Leader/CEO for Keller Williams Elite Realty.

Having lived in Vancouver for a number of years, Tomoko also spent some time working in the film and television industry and has some interesting stories to tell.

Properties Managed

Cougar Ridge, Fifty Fifty, Killarney Manor, Mayland Terrace, Mosaic Riverstone, Silver Sky Court, Sunwest, Tiffany Lane, and Village of Inverness.

Cindy Taylor BA, ARM®, ACM

cindy@acms.ca

403.253.7525 ext. 4208

Cindy has over 16 years of experience in Real Estate of which 13 years were focused exclusively on Property Management.

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Properties Managed

Cindy Taylor

Cindy has been with ACMS for over six years and has more than 16 years’ experience in Real Estate (of which 13 years were focused exclusively on Property Management). Consequently, Cindy brings a wealth of demonstrated success in managing residential, commercial and mixed use properties.

In addition to obtaining a B.A. in Social Sciences, Cindy has also taken numerous courses as part of her acquiring the ARM and ACM professional designations.

Cindy is dedicated to her profession and prides herself on her ability to form long term relationships with clients, trades, and other professionals in the industry. Customer service excellence is a passion of Cindy’s and she consistently delivers cost-effective and sustainable solutions to her clients day in and day out.

In her spare time Cindy enjoys travel, golf, and serving on the Board of Directors for the condominium she resides in.

Properties Managed

Greyhawk, Haiku, Killarney Glen Court, Kingsland Court, Merlot, Royal Crowning Villas, Westshore Estates, Westview Parc, and Wyngate of Pumphill Apartments.

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